Information Technology and Business Value

Note: Many of the links below are to early, working paper versions of the listed paper, which may differ from the final, published version. Please contact the respective publishers for the final versions. If you need Adobe Acrobat, you can get a free reader here

• Brynjolfsson, Erik, Daniel Rock and Chad Syverson. "Artificial Intelligence and the Modern Productivity Paradox: A Clash of Expectations and Statistics." NBER Working Paper No. 24001 (November, 2017).

• Brynjolfsson, Erik and Andrew McAfee. "The Business of Artificial Intelligence: What it Can--and Cannot--Do for Your Organization." Harvard Business Review, July 2017.

• Brynjolfsson, Erik and Andrew McAfee. "What's Driving the Machine Learning Explosion?" Harvard Business Review, July 18, 2017.

• Sinan Aral, Erik Brynjolfsson, and Marshall W. Van Alstyne, "Information, Technology, and Information Worker Productivity" Information Systems Research, (March, 2012).

• Tambe, Prasana, Lorin Hitt, and Erik Brynjolfsson "The Extroverted Firm: How External Information Practices Affect Innovation and Productivity" Management Science. (January 2012).

• Erik Brynjolfsson and Andrew McAfee, "The Big Data Boom is the Innovation Story of Our Time" The Atlantic. (November 2011).

• Erik Brynjolfsson, Lorin Hitt, Heekyung Kim, "Strength in Numbers: How Does Data-Driven Decision Making Affect Firm Performance?", April, 2011.
  
  
• Brynjolfsson, Erik and Saunders, Adam "What the GDP Gets Wrong (Why Managers Should Care)" MIT Sloan Management Review, September, 2009.
  
  
• Sinan Aral, Erik Brynjolfsson and Marshall W. Van Alstyne, "Information, Technology and Information Worker Productivity: Task Level Evidence", MIT Center for Digital Business Working Paper, October, 2006.
  
  
• Sinan Aral , Erik Brynjolfsson and D.J. Wu, "Which Came First, IT or Productivity? The Virtuous Cycle of Investment and Use in Enterprise Systems", MIT Center for Digital Business Working Paper, October, 2006.
  
  
• Brynjolfsson, Erik, "Seven Pillars of Productivity", Optimize, May 2005.
  
  
• Brynjolfsson, Erik, "The IT Productivity Gap", Optimize magazine, July 2003, Issue 21. [Click here for the article]
  
  
• Brynjolfsson, Erik and Hitt, Lorin (June 2003) "Computing Productivity: Firm-level Evidence, Review of Economics and Statistics", (In Press) [Click here for the abstract and Working Paper version]
  
  
• Brynjolfsson, Erik and Hitt, Lorin (Fall 2000) Beyond Computation: Information Technology, Organizational Transformation and Business Performance, (pdf 201K)Journal of Economic Perspectives, Vol. 14, No. 4, pp. 23-48.
  
  
• Brynjolfsson, Erik and Hitt, Lorin (August 1998) Beyond the Productivity Paradox, Communications of the ACM, Vol. 41, No. 8 pp. 49-55.
  
  
• Brynjolfsson, Erik and Yang, Shinkyu (Revised: December 1999) "The Intangible Costs and Benefits of Computer Investments: Evidence from the Financial Markets" Proceedings of the International Conference on Information Systems, Atlanta, Georgia, December, 1997.[Acrobat pdf file 123K]
  

• Brynjolfsson, Erik and Yang, Shinkyu (1996) (Information Technology and Productivity: A Review of the Literature, (Acrobat file pdf 174 K)Advances in Computers, Academic Press, Vol. 43 pp. 179-214.

• Brynjolfsson, Erik and Kemerer, Chris (December 1996) Network Externalities in Microcomputer Software: An Econometric Analysis of the Spreadsheet Market , Management Science, Vol. 42, No. 12 pp. 1627-2647.

• Brynjolfsson, Erik (September 1996) The Contribution of Information Technology to Consumer Welfare, Information Systems Research, Vol. 7, No. 3 pp. 281-300.

• Brynjolfsson, Erik and Hitt, Lorin (April 1996) Paradox Lost? Firm-level Evidence on the Returns to Information Systems Spending, Management Science, Vol. 42, No. 4, pp. 541-558.

• Hitt, Lorin and Brynjolfsson, Erik (June 1996) Productivity, Profit and Consumer Welfare: Three Different Measures of Information Technology's Value, MIS Quarterly . (MISQ "Best Paper" Award for 1996. An earlier version appeared as "The Three Faces of IT Value: Theory and Evidence, Proceedings of the International Conference on Information Systems, 1994, Vancouver, British Columbia, "Best Paper" award at the conference) MIS Quartery, pp. 121-142.

• Brynjolfsson, Erik and Hitt, Lorin (1995) Information Technology as a Factor of Production: The Role of Differences Among Firms, Economics of Innovation and New Technology, Vol. 3, No. 4, (Special Issue on Information Technology and Productivity Paradox) pp. 183-200.

• Brynjolfsson, Erik (December 1993) The Productivity Paradox of Information Technology, Communications of the ACM, Vol. 36, No. 12 pp. 67-77. (Translated to Japanese and reprinted in Prevision, June, 1994 issue.) (Translated to Dutch and reprinted in Management and Organization of Automation, fall 1994)

Informationweek articles

• Brynjolfsson, Erik The Internet 500, Informationweek, November 15, 1999

• Brynjolfsson, Erik and Hitt, Lorin Breaking Boundaries, Informationweek, September 22, 1997.

• Brynjolfsson, Erik and Hitt, Lorin The Customer Counts, Informationweek, September 9, 1996.

• Brynjolfsson, Erik and Hitt, Lorin The Productive Keep Producing, Informationweek, September 18, 1995.

Last update: August 2017